Check vendor references BEFORE negotiating and signing a contract.
As part of this reference checking, be sure to ask about the implementation experience. A few questions you might consider asking include:
- How difficult was implementation?
- How well did the ATS integrate with other software? (This is particularly helpful if the reference uses other software you also use.)
- How helpful was the provider with implementation?
- What suggestions do the references have based on their implementation experience?
Carefully prepare for implementation, including deciding which data to bring over from your old ATS.
There’s a famous quotation Benjamin Franklin: “By failing to prepare, you are preparing to fail.” Avoid unnecessary implementation problems being prepared and organized. An important part of this is determining which data you will bring over from your old ATS, and which you won’t. The amount of data you bring over often impacts the length of your implementation process.
Test your new ATS. Ensure that it meets your specifications and expectations.
Verify you’re getting what you’re paying for—that your new ATS lives up to what you’ve been promised and seen during demos. As part of this, ensure the ATS integrates properly with other software you use. Lackluster integration is a common source of frustration. Don’t let it happen to you.
Get users trained fully and effectively on the ATS.
This includes recruiters and hiring managers, but also others who will be using it. Ensure they know how to use features and functionality that are important for getting the most value from your new ATS. Those great reporting capabilities don’t do much good if users don’t know they exist, or don’t know how to access or use them.
Keep refining after beginning use.
Take advantage of valuable updates the provider makes to your ATS. Especially with best-in-class ATSs, taking advantage of new capabilities is key to getting more value. Additionally, give existing users training refreshers as necessary, and ensure new users are trained fully.Follow these tips. They should help your organization implement your ATS successfully, and help you get great results from the start. Are you considering changing to a new ATS? Before you make such an important decision, download “5 Questions to Ask When Switching Applicant Tracking Systems (ATS).”It will help you make a smart decision.